Refund Policy
At DiscoverAfrica, we sell digital products, including The Ultimate West Africa Travel Guide. Please read our refund policy carefully before making your purchase.
❌ No Refunds for Digital Products
Due to the instant and irrevocable access to digital content upon purchase, all sales are final. We do not offer refunds once the ebook has been downloaded or the access link has been delivered.
✅ Exceptions (Case-by-Case Basis)
We may consider a refund only if:
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You made multiple accidental purchases
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You never received your download link and we’re unable to resend it after contact
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The file is corrupted or inaccessible, and we cannot fix or resend it
In these cases, please contact us within 7 days of your purchase at:
📧 DiscoverAfrica.contact@gmail.com
📱 WhatsApp: +225 0715183568
We will evaluate each request on a case-by-case basis.
⚠️ Responsibility of the Buyer
It is your responsibility to ensure that:
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Your device is compatible with the file format (.pdf or .epub)
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Your email address is correct
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You download and save your ebook upon purchase
Thank you for understanding and supporting independent digital publishing.
